How do these figures affect workplaces?
- High absenteeism, low staff retention
- Poor communication skills between employees
- High number of errors on job orders and stock control sheets
- Poor understanding of workplace documents
- Unacceptable number of near misses and accidents
- Poor staff engagement and staff motivation
What are the benefits of improved literacy skills for an employer?
- Effective written and oral communcation at all levels
- Improved ability to read labels, instructions and directions
- Inmproved use of technology
- Improved staff participation and engagement
- Improved efficiency and productivity
- Improved health and safety compliance
- Improved customer service
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